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Perhaps you are thinking of having your home
remodeled.
Maybe you are tired of bumping into one another during the morning
rush as bathroom time is portioned out. Possibly the clutter on
the kitchen counters and in the cabinets is just getting to be so
bad that working in the kitchen is impossible.
Could it be that the kids are growing and you need a quiet place
to retreat to or they need a sound-proofed place to be in? Is the
exterior of your home is in such bad shape that you know it won't
last through another El Nino winter?
You have little or no experience with having remodeling work done
for you. All you know are all the horror stories. Whatever happens,
you do not want to end up being the subject of one of those stories!
If you are like many of the people we have
interacted with you have several fears about undertaking any remodeling
work. Let's look at some of the typical concerns you might
have and what you might do to address them.
Is everything included? You don't
know anything about remodeling but you know that a particular problem
needs to be dealt with and you have a finite amount of money in
your budget.
How can you be sure that everything is included and you won't be
trying to find money you don't have in the middle of the project?
Work with a remodeler who has experience
doing the work you need done. You will get the benefit of
all the mistakes the remodeler has made working for other people
doing the same work you need done. Those mistakes are the education
of a remodeling contractor. Generally, the longer a remodeler has
been in business the more he has learned.
Ask lots of questions. Before you
sign the contract make sure that you have read and understood the
scope of work. If you do not understand the scope of work ask the
remodeler to explain it so that you do understand it. If the remodeler
is "too busy" to take the time to do this to your satisfaction
do not hire him. It will only get worse for you when the job starts.
Who exactly is going to do the work?
All you know is that you want to know the person who is actually
going to be working in your home. After all, he or she will be a
part of your life for the next several months! How does it work?
Isn't the person who is signing the contract with you the actual
carpenter?
All remodeling companies are different.
Some remodelers actually handle all of the aspects of running
their business personally. You might only talk with one person from
the initial meeting to closing out the job.
A company like ours has a salesperson who prepares the scope of
work and secures the signature of the client on the contract. After
that part of the process is completed the project is handed to the
production manager who is responsible for getting the work done
right and on time.
That process of transferring responsibility occurs in the presence
of the client before the project starts. It is very reassuring to
have this occur in a deliberate way that allows for the client to
develop a relationship with the leader of the people they will be
interacting with for months.
What happens if something goes wrong?
You are very concerned that something is not going to go right.
What are you going to do when that happens? Something is going to
go wrong. That is part of doing a complex project with a group of
people who do not do the same thing everyday in the same place.
A reasonable expectation for you to have of your remodeler is that
he will not just bring problems to your attention, he will bring
solutions. Expect the solution to be carefully considered and have
any cost ramifications connected to it thoroughly addressed.
A good remodeler is also going to be doing a better job of checking
the quality of his work than you are capable of doing. However,
he also wants you to be looking at the work carefully so that the
finished project is that much more likely to be done correctly.
Will it get done on time? All you
have ever heard of are the projects that went on and on. You can't
deal with that. Even if the work is not done perfectly you need
to be sure that you will get your house back sooner than later.
Make sure that you and your remodeler have a clear idea of what
the completion date is. Sometimes people talk to one another about
something without reaching a common understanding. The completion
date should be in the contract. A good remodeling contractor will
bring up the completion date in the weekly meetings with you. However,
please realize if you change the scope of work then the completion
date will probably change. So keep changes to a minimum once the
work is underway.
When it is all done will it have been worth
it? This is a really tough question to answer. Generally
the more you understand why you are doing the project the more likely
you will think it was worth it at the end.
In the middle of the project you are quite likely to regret having
started the work. Everything is torn up and it seems like the work
is taking forever! Feeling this way at some point is very normal.
After the work is done and you live in the changed space how do
you feel? If you feel that the quality of your life has been enhanced
because of the risk you took doing the project than it was all worth
it.
Fears. They are powerful feelings
that sometimes prevent us from doing things we might really want
to. I hope I have helped you address some of the fears that you
might have regarding having someone work on your home.
The best way to get beyond the fears is
to find a good remodeling contractor and bring up your concerns
to them. Let me know if you need help in finding one!
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