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Who Do I Need on My Team to Get a Winning Project?
By Paul Winans
 

This summer has been very busy for remodeling contractors. The number of calls to remodeler's offices have been very high. People have projects that they have deferred for several years. Some are weather-related and needed to be done before the summer was over.

Now fall is upon us. Leaves are falling from the trees. There is a crisp bite to the air. The onset of winter is anticipated.

While it may be too late to be working on your home this year this is a great time to be thinking about what needs to be done to be able to remodel next year. Who do you need on your team to create a winning project?

The fall classic of baseball, the World Series, is here. Two great teams, meeting in a seven game series, to determine the best team in the land. What makes it possible for a team to be able to get to the World Series?

Let's look at the two questions mentioned above and see if there are any common answers.

All the team members need to know their roles. In baseball the team has an owner, who is makes the key decision about who will be the general manager and the manager. The general manager, who locates and secures the appropriate players, and the manager, who uses the players on his team in the best combination on a day-by-day basis, work with the players, all with different strengths and weaknesses.

The success of the team is dependent on how all these individuals work with one another to be able to accomplish a clear goal, win the World Series. To be able to do that a player cannot be interfering with the manager's role or the general manager cannot come out on the field and take the place of a player. It just won't work. Everybody needs to be know their role and do their best to fulfill it.

To be able to realize a successful remodeling project you need a team working with you to get all the needed tasks done. You might look at yourself like the owner of the team. You are the person who is going to make the big decision about who is going to be on your team.

This is a big responsibility. Pick the right person and your project is a success. Pick the wrong person and your life will be miserable.

The most important person on your team is the remodeling contractor. You will be working with the remodeling contractor to get your project designed and built over many months.

The remodeling contractor is like the general manager and the manager of a baseball team. He will make the many different decisions involved in putting together the right group of people for your project. He will choose all the players.

Who will these players be? Some of them might be structural engineer, soil engineer and other consultants who will enhance the design information. The rest will be people such as the remodeling contractor's own employees and his subcontractors and suppliers, a bewildering array of people all of whom need to be able to work together to get your project built correctly.

Each of the team members needs to know their role and execute it well. That will make the team more likely to succeed.

Start before the season to put your team together. Imagine how hard it would be to put a baseball team together in the middle of the season? Everybody is already committed and they are going to be asking for a higher salary than before the season starts.

The team which is already in place has the advantage of having played together for months, if not years, so they know what they can expect of one another. There are so many assumptions that have been made know by the routine of playing together that the team works in what appears to be a seamless way, a way that is beautiful to watch.

In remodeling you as the owner can start now to find a remodeling contractor who can help you build your winning project not now, but next spring. You recognize that the good remodeling teams are busy fulfilling current obligations and cannot be expected to be able to take on new jobs in the middle of their current busy season.

You are looking now to find a remodeling contractor who can help you with planning your project and bringing an experienced team to work with you to get that project built right the first time. This is not a simple task; you know that it will take time and you are going to do it right.

Ask the tough questions. The owner of the baseball team needs to know how his team will perform before the season starts. It is such a big investment! But there is no way to predict the future. How can he learn what he wants to know?

Like the baseball team owner you want to find out how all will work out in the long run, in a way that is impossible to know until you have lived through the project.

There are some good questions to ask when you speak to people for whom your remodeling contractor has worked with in the past. Here are some:

  • What was the best thing about your contractor?
  • Tell me about a problem that happened on your project and how the contractor responded.
  • If you could change one thing about your contractor what would that be?
  • Were all the subcontractors good? If not, which one would you have preferred was different and why?
  • The next time you remodel would you hire the same contractor? Why or why not?

The questions you are asking of the contractor's references are open-ended and designed to help you get the benefit of their experiences.

You want to know if they think the contractor was a good person to have on their team.

Go out and win! With all the deliberate effort you have expended you now have a great team in place. Good luck working with your remodeling contractor over the winter to get ready for the spring building season in 1999.

Who knows, come this time next year you might be congratulating one another for having done the remodeling equivalent of winning the World Series; having your project done right, within budget, on time and the completed project serves you needs. Batter up!

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